Which? survey ranks the best ocean cruise lines

Wednesday, March 13, 2019
By Azamara

In December, a survey by consumer champion Which? revealed Azamara Club Cruises to be a Which? Recommended Provider. Asking passengers to describe their experiences whilst cruising during 2018, their opinions were given on topics such as the onboard entertainment, value for money and cabin style and comfort, in addition to eight other categories. Overall, the findings from the survey revealed that the satisfaction rate for Azamara Club Cruises placed them within the top 5 of those reviewed.

Receiving high results when surveyed in the categories for customer satisfaction, passenger-to-space ratio and food and drink, Azamara Club Cruises pleased passengers with their all-inclusive, luxury ships which boast a boutique hotel atmosphere, friendly staff and unrivalled personal service. Plus, with the addition of Azamara’s Destination Immersion® experiences, those who book a trip on their ocean cruise line get to experience the best of what each destination has to offer.

Which? travel editor, Rory Boland, commented: "Cruise-line passengers often book with the same company over and over again, it's that comfort of knowing what to expect on board that keeps you going back.” Additionally, the report by Which? stated that: “Azamara’s affordable, all-inclusive luxury ranked higher than its high-end rivals, with customer service and social atmosphere on board giving it the edge.”

Azamara Club Cruises has now been given Which? Recommended Provider status for 2019. This accolade is a result of high customer satisfaction and is awarded to only the best companies in the industry. This endorsement aims to help consumers navigate the complex market when browsing for their next cruise. Following the results of the best and worst ocean cruise line survey from December, customers can now rest assured that they will be provided with the best possible experience when browsing the cruise deals of an Azamara Club Cruise. 

Featured Cruises

Recent Articles

Dubrovnik, Croatia at dusk

Seven Things to do in Croatia

Croatia has seen a sort of transformation recently, one that has taken it from a hidden gem of coastal delights to one of the hottest travel destinations in Europe. What makes this small Balkan nation so appealing? It could be the brilliant sapphire waters of the Adriatic and spectacular white beaches. Or maybe it’s the medieval architecture and walled towns steeped in history begging to be uncovered. Or perhaps it’s the friendly, welcoming people and unique folk culture.

aerial shoreline view

Highlights of the 2025 Azamara World Voyage

155 nights. 37 countries. Explore every corner of the globe on Azamara’s 2025 World Voyage. A leader in Destination Immersion® experiences, Azamara continues to bring guests to bucket-list destinations, providing immersive travel moments while delivering service excellence. 

shimmer background woman holding gift

2022 Holiday Gift Guide for Travel Lovers

Just like every snowflake is unique, so is every individual and their approach to travel. Some people value staying connected while they travel, while the fashionista in your life might prioritize wardrobe changes. The aspiring photographer might have a carry-on filled with camera equipment, and someone drawn to wellness may need their portable workout gear on every trip!