Cruise With Confidence

Cruise With Confidence

Cruise With Confidence

Scroll for More#
Find a Journey

Find a Journey:

Voyages

Select a Journey Type

Voyages
Land Programs
Any Destination

Select a Destination (You can select multiple destinations)

Any Destination
Africa
Asia
Australia & New Zealand
Caribbean
Mediterranean
Northern & Western Europe
Panama Canal, Central & North America
South America
Transoceanic
 
Any Month/Year

Select a Month (You can select multiple months)

Any Month
2020
Sep
Oct
Nov
Dec
2021
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
2022
Jan
Feb
Mar
Apr
Any Duration

Select a Duration

Any Duration
9 Nights or Fewer
10 to 14 Nights
15 Nights or More

New Benefits and More Flexibility

Now more than ever, you’re dreaming about your next voyage to the world’s most amazing destinations. To provide peace of mind while you plan, we’ve enhanced our Cruise with Confidence* program to give you the flexibility to change any sailing you book by 1 August 2020.

Best Price Guarantee
You’ll always get the best possible price—even after you book. If the fare on your booked sailing lowers or a better promotion is offered, contact us and we’ll honor that better price right up to 48 hours before you sail.

Future Cruise Credit
We know things can change. You have up to 48 hours before you sail to cancel and receive 100% of the amount paid in a Future Cruise Credit to use toward any sailing through April 2022.

Same Cruise, Same Price
Booked your ideal voyage, but need to postpone? You can rebook the same cruise the following year for the same price (including promotions) when you contact us by 1 August 2020.

By having the flexibility to change your cruise experience, we hope you’ll feel confident in planning a vacation during these uncertain, unprecedented times. It’s your world to explore—now it’s your choice.
 
Get started with the program that works best for you – visit our Cruise with Confidence & Global Suspension request form. Or give us a call if you have any questions:
 
1-833-292-2292 (US/Canada)
0333 242 5970 (UK/Ireland)
1-800-754-500 (Australia/New Zealand)
 
Calling from another country? Visit our Contact Us page.

View All Voyages

 

 

Cruise With Confidence FAQs

+
  • What happens with the current Cruise with Confidence program?

    The current Cruise with Confidence program will be replaced May 6th, 2020. This enhanced program includes additional features for all sailings through April 30, 2022. All new bookings must be created by August 1, 2020. Future Cruise Credits must be redeemed by December 31, 2021 for sailings on or before April 30, 2022.

  • Which bookings are eligible for reschedule to next year?

    Existing bookings and new bookings made between May 6th, 2020 and August 1, 2020 will be eligible for rescheduling to the following cruise year at the initial price and/or promotion. The decision to adjust a current booking to the following cruise year must be made by August 1, 2020. Selecting an alternative sailing of the same itinerary type, stateroom category, and voyage length (must be no more than one night shorter or longer than the original sailing) must be made within four weeks of the original sailing date in the subsequent year. If modifying within the penalty period of the original sailing date, penalties will be carried over to the new booking should the new booking be cancelled later. Bookings can only be rescheduled once.

  • Which bookings are eligible for the Best Offer Guarantee?

    Existing bookings and new bookings made between May 6, 2020 and August 1, 2020 will be eligible for the Best Price Guarantee. Guests may take advantage of a lower price or better promotion that becomes available for their voyage up to 48 hours prior to departure. Guests must call their Travel Partner or Azamara to request a change of price or promotion. Guests may change their offer as many times as desired up to 48 hours before sailing. For bookings within final payment, any amounts owed will be refunded in the form of non-refundable Onboard Credit; for bookings outside of final payment, any amounts owed will be refunded to the original form of cruise fare payment. Certain promotions will be excluded from the policy. A list of exclusions will be provided.

  • Which price programs are excluded from Best Offer Guarantee?
    • Interline (strategic or tactical)
    • EMP / EMP family fares, Family / Friend rates
    • Charters, group contracted rates
    • TA Fam/Frd
    • Casino fares
    • Nets (deep discount/tactical/net rate)
  • What sailings qualify for Cruise with Confidence?

    All sailings through April 30, 2022 are covered by the Cruise with Confidence Program.

  • How long do I have to redeem my Future Cruise Credit?

    All Cruise with Confidence Future Cruise Credits may be applied toward the cruise fare due on a new Azamara booking, for a sailing that is the later of:

    • On or before December 31, 2021, or
    • 12 months after the date the guest cancelled their original sailing.

    Please note Cruise with Confidence Future Cruise Credits cannot be redeemed on the sailing it was issued for. Only future sail dates qualify for FCC redemption.

  • Can I use my Future Cruise Credit (FCC) on an existing booking?

    Yes. FCCs can be applied to new or existing bookings.

  • How do I cancel or move my cruise?

    Please give us a call. Remember, you must notify us by phone of your cancellation at least 48 hours before your sail date. We appreciate your patience as call volume may be higher than normal.

  • What happens if there’s a difference in cruise fare between the Future Cruise Credit I receive, and the cruise that I would like to book next?

    If the new cruise fare is higher than the value of the FCC, you will have to pay the difference in fare. Alternatively, if the new cruise fare is lower than the FCC’s value, a new Future Cruise Credit will be issued for the remaining balance.

  • Are Future Cruise Credits interchangeable between Royal Caribbean’s family of brands?

    No, you’ll have to apply your Future Cruise Credit to a future Azamara cruise.

  • Do standard Final Payment timelines still apply during this timeframe?

    Yes, full payment is still required 120 days prior to the sailing date. You may pay your balance through your travel professional, or directly to Azamara if you booked through us.

  • Upon cancellation, will I be credited for any pre-cruise purchases for onboard products such as shore excursions, etc.?

    Yes, pre-cruise purchases for onboard products (including shore excursions) with the cruise line will be refunded to the original form of payment.

  • Upon cancellation, will I be credited for any pre- and post-land purchases?

    Yes, land products purchased with Azamara will be included in the Future Cruise Credit being issued.

  • Upon cancellation, will I be credited for CruiseCare?

    No, CruiseCare is non-refundable if you decide to cancel voluntarily under our Cruise with Confidence policy.

  • What precautions are you taking to prevent coronavirus while onboard?

    From enhanced boarding screening to heightened sanitation at ships and terminals, we are undertaking every measure to safeguard guests and crew. Learn more about onboard health protocols.

Choose Azamara®

For Your Next Voyage

Talk to an expert

0771 28 29 30

X