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Cruise/Cruisetour Cancellation Charges

Please note:  Cancellation charges are calculated per person based on double occupancy. If your country is not listed in the grid below, please contact your local office or travel partner for applicable policies.

Cancellation Policy Fees for all bookings made ON OR AFTER December 18, 2024

Days to Departure US, CANADA, LATIN AMERICA, & CARIBBEAN  MEXICO
 BRAZIL
Currency USD MXN BRL
150+ $150 3000 -
121 - 150

25%

 25% -
91 - 120 50% 50% 25%
61 - 90 75% 75% 50%
31 - 60 100%
 100%
 75%
0 - 30 100%

Cancellation Policy Fees for all bookings made BEFORE December 18, 2024

Days to Departure US, CANADA, LATIN AMERICA, & CARIBBEAN  MEXICO
 BRAZIL
Before 121 $75 300 MXN -
120 - 91

25%

 15% 15%
90 - 61 50% 50% 50%
60 - 31 75% 75% 75%
30 - 0 100% 100% 100%

Cruise / Cruisetour Cancellation Charges

Please note:  Cancellation charges are calculated per person based on double occupancy. If your country is not listed in the grid below, please contact your local office or travel partner for applicable policies.

Cancellation Policy Fees for all bookings made ON OR AFTER December 18, 2024

Days to Departure AUSTRALIA, NZ  SINGAPORE
 ASIA-PACIFIC
Currency AUD & NZD USD
150+ 200 $150 $150
121 - 150

25%

 25% 25%
91 - 120 50% 50% 50%
61 - 90 75% 75% 75%
31 - 60 100%
 100%
 100%
0 - 30

Cancellation Policy Fees for all bookings made BEFORE December 18, 2024

Days to Departure AUS, NZ SINGAPORE
Before 121 $100 AUD/NZD

30 SGD

$50 USD
120 - 91

25%

 15%
90 - 61 50% 50%
60 - 31 75% 75%
30 - 0 100% 100%

Cruise / Cruisetour Cancellation Charges

Please note:  Cancellation charges are calculated per person based on double occupancy. If your country is not listed in the grid below, please contact your local office or travel partner for applicable policies.

Cancellation Policy Fees for all bookings made ON OR AFTER December 18, 2024

Days to Departure United Kingdom
 Nordic Germany, Austria & Switzerland Europe, Middle East & Africa
Currency GBP EUR NOK, DKK, & SEK EUR EUR/CHF EUR USD
121+

300

 350 3000 350 15% 500 $500
120 - 91 50% 50% 50% 50% 50%
 50%
90 - 61 75% 75% 75% 75% 50%
60 - 31 100%
 100%
 100%
 100%
 75% 75% 75%
30 - 0 90% 100% 100%

 Cancellation Policy Fees for all bookings made BEFORE December 18, 2024

Days to Departure United Kingdom Nordic Germany Europe, Middle East & Africa
121+ Deposit (250 GBP/EUR)

Deposit

(3000 NOK/ DKK/ SEK & 500 EUR)

 15%

500 EUR

500 USD
120 - 91 25% 25%
90 - 61 50% 50% 50% 50% 50%
60 - 31 75% 75% 75% 75% 75%
30 - 0 100% 100% 90% 100% 100%


REFUND POLICY

Refunds will be made directly to your credit card if you booked through Azamara, or to your travel professional if that’s how you made and paid for your reservation. Azamara is not responsible for any refunds that your travel professional fails to reimburse. Some travel professionals impose their own charges in connection with a voyage, including a flat service fee or a value-added charge for additional amenities or services. Charges or fees imposed by your travel professional will not be included in a refund from Azamara.

Land Programs and Hotel Cancellation Charges

Please note: If your country is not listed in the grid below, please contact your local office or travel partner for applicable policies.

Days to Departure US, CANADA, LACAR, CARIBBEAN, EMEA, NORDICS, AUS/NZ, APAC & UK&I  DACH
121 - 150

25%

 25%
91 - 120 50% 50%
61 - 90 75% 75%
0 - 60 100%
 90%

Balance Due Payments – Azamara must receive payment of your remaining balance 150 days prior to the sailing date, apart from United Kingdom & Ireland where the balance will be due 120 days prior to the sailing date. You may pay your balance through your travel professional, or directly to Azamara if you booked through us.


Your stateroom on Azamara is reserved when we receive your deposit. Deposits are generally due within seven days after you book your voyage and will be acknowledged with written confirmation.

Please note that deposit requirements are per person; two deposits are required for double occupancy.

  • North & South America: Suites: $1,100 USD per person/ Staterooms: $550 USD per person
  • Australia & New Zealand: Suites: $1,200 AUD/NZD per person/ Staterooms: $600 AUD/NZD per person for Inside/Oceanview/Veranda
  • Asia - Pacific: Suites: $1,100 USD per person/ Staterooms: $550 USD per person for Inside/Oceanview/Veranda
  • United Kingdom & Ireland: £300 / €350 per person 
  • Europe, Middle East & Africa: €500 / $500 per person
  • Nordic: 3000 NOK / DKK / SEK & €350 per person
  • Germany, Austria & Switzerland: 15% of the Cruise Fare
  • Brazil: Suites: $6,000 BRL per person/ Staterooms: $3,000 BRL per person
  • Mexico: $10,000 MXN per person

To confirm your booking, final payment must be received by the applicable due date based on your country. You may pay through your travel advisor or directly with Azamara Cruises—see below for payment timelines by country/region:

  • North & South America: 150 days prior to the sailing date
  • Mexico: 150 days prior to the sailing date
  • Australia & New Zealand: 150 days prior to the sailing date
  • Asia - Pacific: 150 days prior to the sailing date
  • United Kingdom & Ireland: 120 days prior to the sailing date
  • Europe, Middle East & Africa: 120 days prior to the sailing date
  • Nordic: 120 days prior to the sailing date
  • Brazil: 120 days prior to the sailing date
  • Germany & Switzerland: 30 days prior to the sailing date
  • Austria: 14 days prior to the sailing date