Scroll for More#

Explore again, Sail well

Through our global community consciousness and commitment to wellness, we are implementing new standards with our Explore Well at Sea program to ensure a healthy return to exploring from our boutique hotel at sea.

You will embark on a future sailing knowing we’ve enhanced our health and safety standards through our Explore Well at Sea program. With the help of our team of medical and science experts, you can expect advanced screening protocols, enhanced sanitation measures, and innovative medical services — to name a few. Given the environment, we are continually evaluating these protocols and updating them as public health standards evolve. You can rest assured, you’ll have our most updated program well before your sail date.

Whether you are offshore exploring or onboard enjoying our boutique hotel at sea, our commitment to community consciousness and personal wellness will deliver the peace of mind and safety you need when it comes to traveling within our new world.

We’re continually monitoring public health guidelines and will update policies as new information becomes available and standards evolve. Booked guests will be advised of the latest requirements before their voyage.

Caribbean and Europe sailings update

Beginning December 1, 2022, we will no longer require proof of vaccination for sailings starting and ending in the U.S. or sailings starting and ending in Europe. All other sailings require proof of vaccination and booster until further notice. Guests can check specific travel restrictions for countries listed in the itinerary HERE or by visiting applicable government websites

Our Current Safety Protocols

<
>
  • Testing & Screening

    • Azamara does not require a negative COVID-19 test prior to boarding unless this is required by local country regulations. However, we highly recommend that guests take a COVID-19 test prior to starting their travels. Azamara will provide a complimentary test for our pre-cruise land program or hotel stay guests prior to embarkation.

    • For those countries that still require guests to present a negative COVID-19 test prior to boarding, please consider the following instructions:

      • Test results must be one of the following tests, administered at a testing laboratory or a licensed testing site:
        • PCR: Test date no older than 3 days prior to embarkation

        • Antigen: Test date must be within one day of embarkation

        • Antigen COVID-19 testing is available for $59 USD in the terminal or on the boarding deck. Boarding will be denied to those guests who cannot provide a negative COVID-19 test. 
      • At-home test kits which are proctored and certified by a medical provider are also accepted. 

    • Guidance for those who have a positive Covid test within the last 28 days:

    If you've tested positive for Covid-19, you need to wait four weeks (28 days) from the day of your positive test to receive a booster shot. This gap will help to separate any side effects of the vaccine from the effects of your illness. Also please remember: The CDC states that a person is considered "boosted" and up to date right after getting their booster dose. 

    Embarkation Testing Required

    Port Embarkation Testing
    Amsterdam, Netherlands No
    Athens (Piraeus), Greece No
    Auckland, New Zealand No
    Barcelona, Spain No
    Bologna (Ravenna), Italy No
    Bordeaux, France No
    Buenos Aires, Argentina Yes
    Cape Town, South Africa No
    Copenhagen, Denmark No
    Dubai, United Arab Emirates No
    Dublin, Ireland No
    Gran Canaria, Canary Islands No
    Hong Kong, China Yes
    Istanbul, Turkey No
    Lima, (Callao) Peru Yes
    Lisbon, Portugal No
    Melbourne, Australia Yes
    Miami, Florida No
    Monte Carlo, Monaco No
    Nice, France No
    Perth (Fremantle), Australia Yes
    Reykjavik, Iceland No
    Rio De Janeiro, Brazil Yes
    Rome (Civitavecchia), Italy No
    Singapore Yes
    Southampton, England No
    Stockholm, Sweden No
    Sydney (White Bay), Australia Yes
    Tokyo, Japan Yes
    Venice, Italy No

    FAQs

    • Will I have to take a SARS-CoV-2 test before or during my cruise?

      Azamara does not require a negative COVID-19 test prior to boarding unless this is required by local country regulations. However, we highly recommend that guests take a COVID-19 test prior to starting their travels. For those countries that still require guests to present a negative COVID-19 test prior to boarding, please consider the following instructions:

      The test results must be from a testing laboratory or licensed testing site. We accept at-home test kits which are proctored and certified by a medical provider. The COVID-19 test can either be:

      PCR: Test date no longer than 3 days prior to embarkation or 

      Antigen: Test date must be within one day of embarkation.

      For guests who cannot present a negative COVID-19 test upon embarkation, testing is available in the terminal or on the boarding deck for $59 USD for antigen and $85 USD for PCR. Please contact Guest Relations while onboard for further information. Please note some governments and certain airlines require proof of a negative SARS-CoV-2 RT-PCR test no more than three days before entry or flight departure.

       

    • Are results for a COVID-19 test from a home testing kit accepted?

      We accept at-home test kits which are proctored and certified by a medical provider.

    • If I test positive for SARS-COV-2 right before my cruise, at the terminal, or on the cruise, what is your compensation policy and what associated costs are covered?
      • A 100% Future Cruise Credit will be provided for any guest who tests positive within two weeks of their sail date, as well as any members of their immediate traveling party who choose to cancel. 
      • If you test positive for COVID-19 during the cruise, you will be entitled to either a partial or full FCC for the amount paid, depending on the situation. Azamara will also cover the costs of COVID-19 related medical treatment onboard, any required land-based quarantine, and flight change fees to return home for you and your Traveling Party. Guests must comply with travel requirements, health and safety protocols in order to be eligible for this reassurance.  

      We encourage guests purchase travel insurance for added peace of mind and reassurance, either through Azamara or other insurance provider of your choice.

    • What health screening measures are being taken at the terminal on boarding day?

      Azamara does not require a negative COVID-19 test prior to boarding unless this is required by local country regulations. However, we highly recommend that guests take a COVID-19 test prior to starting their travels.

      For those countries that still require guests to present a negative COVID-19 test prior to boarding, please consider the following instructions:

      The test results must be from a testing laboratory or a licensed testing site.  We accept at-home test kits which are proctored and certified by a medical provider. The COVID-19 test can either be:

      PCR: Test date no older than 3 days prior to embarkation; OR 
      Antigen: Test date must be within one day of embarkation

      Prior to embarkation, check our Explore Well at Sea Travel Requirements and government sites for specifics as the requirements vary by port and continue to evolve.

    • Will I need to show proof of vaccination on embarkation day?

      All guests 12 years and older must be fully vaccinated at least 14 days before sailing with all required COVID-19 vaccine doses. Azamara will require vaccine-eligible guests to be fully vaccinated with all initial doses. We also require that fully vaccinated guests get a booster dose when they become eligible to do so. Please note, boosters are effective immediately once administered. Vaccines must be approved by the Food and Drug Administration (FDA), European Medicines Agency, or the WHO, and guests will be required to show verified documentation at check-in.

      Verified documentation should be in the form of the original vaccination record document issued by either (1) the country’s health authority that administered the vaccination (e.g., U.S. CDC's Vaccination Record Card) or (2) the guest's medical provider that administered the vaccination.

  • Vaccine Requirement

    ​Below are the most recent requirements for select ports. As public health situations change, we continuously update, monitor, and add information on vaccination requirements. Guests can check specific travel restrictions for countries listed in the itinerary HERE or by visiting applicable government websites. Prior to sailing, booked guests will be informed of the most recent requirements for their port of departure. 

    For Sailings Departing From And Returning To The U.S.

    • Beginning 1 December 2022, sailings departing from and returning to the U.S. do not require COVID-19 vaccination.

     

    For Sailings Departing From And Returning To Europe (Including Canary Islands)

    • COVID-19 vaccination is still required for all guests 12 years or older sailing from Europe through 30 November 2022. 
    • Beginning 11 March 2023, sailings departing from and returning to Europe do not require COVID-19 vaccination.

     

    For Sailings Departing From Other Ports Including Australia

    Our current vaccination requirements remain in place.

    • All guests 12 years and older must be fully vaccinated at least 14 days before sailing with all required COVID-19 vaccine doses. Children under 12 years old will not need to be vaccinated. 
    • Guests must show proof of vaccination to sail. 
    • If guests are eligible for a booster shot, then the booster dose is required to sail with Azamara. However, a second booster is not required. 

    Please continue to read through the FAQs for any additional information on vaccines. 

    Covid-19 Vaccination Guidelines

    Vaccine Approved Vaccination
      FDA EU WHO Dosage Booster
    Comiraty (Pfizer) 2 shots 5 months
    Spikevax (Moderna) 2 shots 5 months
    COVID-19 Vaccine Janssen (J & J) 1 shot USA: 2 months 
    UK: 4 months
    Vaxzevria (AstraZeneca)   2 shots 6 months
    Nuvaxovid (Novavax)   2 shots 4 months
    Covishield (AstraZeneca)     2 shots 4 months
    Sinopharm     2 shots 6 months
    Sinovac     2 shots 6 months
    Covaxin (Bharat)     2 shots 6 months
    Convidecia     1 shot  

     

    ATTENTION: Vaccination documentation can and will be shared with authorities in our ports of call. Misrepresenting yourself as vaccinated, falsifying documentation, acquiring fraudulent proof of vaccination, using fraudulent proof of vaccination or unauthorized use of Government agency’s seals constitute crimes in many of our ports of call and destinations from where we sail. Sanctions against this type of fraud include fines and imprisonment. Suspicious fraudulent conduct will be reported to local authorities. At Azamara, we reserve the right to: (i) deny boarding; (ii) remove from the ship any guest whom we believe has submitted falsified vaccination documentation; and (iii) bring civil action against any guest who submits false vaccination documentation to recover all costs and damages caused by such fraudulent conduct, including — without limitation — legal fees.

     

    FAQs

    • Am I required to be vaccinated and have my booster shot for COVID-19 to sail on Azamara?

      We are making progress toward getting back to where everyone can sail with us again. This means that the required vaccination now relies on the port of departure. Below are the most recent requirements for select ports. As public health situations change, we continuously update, monitor, and add information on vaccination requirements. Prior to sailing, booked guests will be informed of the most recent requirements for their port of departure. However, we encourage you to inquire about any requirements your airline, local health agency, or government travel agency may have before leaving or entering the countries you'll be visiting.  

      For Sailings Departing From And Returning To The U.S.

      Azamara no longer requires proof of COVID-19 vaccination for sailings departing from and returning to U.S. ports after 1 December 2022.

      For Sailings Departing From And Returning To Europe (Including the Canary Islands)

      For European sailings embarking through 30 November 2022, Azamara's current vaccination requirements remain in place. Please continue to read through the FAQs for any additional information on vaccines. 

      We will no longer require proof of COVID-19 vaccination for sailings departing from and returning to European ports after 11 March 2023. 

      For Sailings Departing From Other Regions (Including Australia)

      Our current vaccination requirements remain in place. Please continue to read through the FAQs for any additional information on vaccines. 

      To ensure the safety and health of our guests and crew members, all guests 12 years and older must be fully vaccinated at least 14 days before sailing with all required COVID-19 vaccine doses.  Azamara will require vaccine-eligible guests to be fully vaccinated with all initial doses. We also require that fully vaccinated guests get a booster dose when they become eligible to do so. Please note, boosters are effective immediately once administered. Children under 12 years or younger will not need to be vaccinated. 

      Vaccines that are fully approved or authorized for emergency use by the Food and Drug Administration (FDA), the European Medicines Agency, and World Health Organization (WHO) are accepted. Please be aware that certain countries we sail from or visit during a voyage may require a specific vaccine, and only those travelers vaccinated with the requisite vaccine will be considered fully vaccinated. Be sure to review your departure country's requirements or consult our guest materials prior to sailing for these requirements. Below you will find the list of approved vaccines: 

      • Pfizer-BioNtech (Comirnaty)

      • Moderna

      • Oxford/AstraZeneca (Vaxzevria) 

      • Johnson & Johnson (Jansen)

      • Vaxzevria (AstraZeneca)

      • Nuvaxovid (Novavax)

      • Covishield (AstraZeneca)

      • Sinopharm

      • Sinovac

      • Covaxin (Bharat)

      • Convidecia

      Guests with a mixed series of any two of the following vaccines above taken within a minimum of 28 days between doses and boosted prior to their sail date will also be considered fully vaccinated. To comply with this requirement, documentation of full vaccination must be provided at the terminal as a condition for boarding Azamara will not accept any form of Certificate of Recovery.

    • Am I required to have vaccines and boosters from the same manufacturer?

      No, you are welcome to sail if you have vaccines and subsequent boosters from different manufacturers.

    • Will I be considered fully vaccinated if my first dose of the Covid-19 vaccine is from one manufacturer and the second dose is from another?

      We accept a mixed vaccination series consisting of doses from different manufacturers, as long as your vaccine series meets the following requirements:

      • Must consist of at least two doses of vaccines that are fully approved or authorized for emergency use by the U.S. FDA, the European Medicines Agency, and the WHO.
      • The two doses must be administered at least 28 days apart*

      The final dose must be completed before sailing. Please note, boosters are effective immediately once administered. Mixed vaccines may not be accepted at all ports of call. Guests who are vaccinated with a mixed series may not be allowed to go ashore at these ports, or may need to undergo additional testing if they wish to go ashore.

    • If I lost my original vaccination card, but am able to show electronic proof of vaccination on a government sponsored site/app, will that be accepted as proof of vaccination?

      Yes, if a guest can furnish proof from the government site or app, we will accept as proof of vaccination.

    • What is Azamara’s policy on boosters?
      All guests that are eligible for the booster shot are required to have the booster shot in order to sail. Crew are vaccinated and will receive a booster shot when they are eligible.
  • While Onboard

    Here’s what we are doing to keep our guests and crew healthy and safe:

    Mask Policy

    • Masks are recommended but are not required while indoors. Masks may be required in ports of call depending on local government madates. We will keep you informed during your voyage when masking is optional and when masking is required. We will continue to update our mask policy as protocols evolve. 

     

    Cleaning Protocols

    • Azamara is following advanced cleaning protocols and guidelines recommended by the Healthy Sail Panel of global experts and approved by the CDC. Below you can find a list of everything we are doing to keep our ship clean:
      • Using EPA-certified disinfectants
      • Utilizing electrostatic spraying
      • Adopting medical-grade cleaning standards

    FAQs

    • Will I be required to wear a mask while onboard and when going ashore?

      Effective for all sailings from U.S. ports, masks are recommended but are not required while indoors. Masks may be required in ports of call depending on local governments mandates.

      For all other non-U.S. sailings departing outside of the U.S., masks will continue to be required indoors when physical distancing isn’t possible, including public areas, terminals, during shore excursions and in ports of call based on local government regulations. You will not be required to wear a mask in staterooms, while dining, or in outdoor spaces when physical distancing is possible.

      We will continue to update our mask policy as protocols evolve and change.

    • Are there any experiences or venues that are closed?

      Almost all of our onboard venues or experiences will be operating. You may notice protocols in place for your health and safety. Signage will be posted at venues and experiences to guide you.

    • Are reservations required for dining, and will there be limits on party sizes at your restaurants?

      While we are continually monitoring public health guidelines (and will modify our policies if necesary), all your favorite restaurants you've been craving will be waiting for you onboard. Reservations are recommended for speciality dining venues and can be made once onboard.

    • Where will I be isolated if I test positive?

      Guests who test positive for COVID-19 (both symptomatic and asymptomatic) will be isolated in their staterooms or in dedicated isolation rooms that are closer to the Medical Center. They will enjoy complimentary amenities like Wi-Fi and room service, along with regular visits or tele-consultations with medical staff to monitor their wellness.

    • If my itinerary changes from a port day to a sea day while I’m onboard, will I receive compensation or a Future Cruise Credit? Will port charges for ports that are cancelled be refunded?

      Azamara always strives to operate its itineraries as published. If local regulations or other operational issues require us to substitute a port we will do so.  If we are unable to substitute a port we will evaluate whether other steps should be taken. 

    • What is Azamara’s contact tracing process?

      Due to the small size of our ships, contact tracing is done based on interviews and CCTV footage. Guests who have been identified as a close contract will be contacted for further monitoring and testing.  

  • Fresh Air Filtration

    With new HVAC filtration systems, the air you breathe indoors aboard each of our boutique-style ships is comparable to the fresh sea air you breathe while relaxing on deck. This advanced filtration system takes in fresh sea air and moves it through a 2-stage filter, plus copper coils, to eliminate 99.99% of germs. We have also committed to changing the filters at twice the frequency recommended by the manufacturer for added quality protection.

    FAQs

    • How is air circulated and filtered onboard? Is the air safe onboard a cruise ship?

      With new HVAC filtration systems, the air you breathe indoors aboard each of our boutique-style ships is comparable to the fresh sea air you can take in while relaxing on deck. The incoming air from outside passes through a 2-stage filtration and then over the anti-microbial copper cooling coils before it enters the inside spaces on a ship. We have also committed to changing the filters at twice the frequency recommended by the manufacturer for added quality protection.

  • Medical Capabilities

    Your health and safety are our priorities. That's why you'll find an enhanced medical facility on board each Azamara vessel, with more equipment and a dedicated infectious control officer. Should there be a COVID-19 case onboard, we have new isolation staterooms to provide comfortable, complimentary care and new agreements in place with local governments, hospitals and transportation partners to ensure a safe return home.

    • Medical center enhanced with dedicated COVID-19 equipment • Onboard testing capabilities
    • Telehealth support • Multi-level response plan

    FAQs

    • What if I am not feeling well in the days leading up to my cruise?

      If you feel ill in the days before your cruise, you should not travel, and should contact us to reschedule your reservation. If you booked your cruise on or before 31 August 2022, you will be protected by the Cruise with Confidence policy. Therefore, you can cancel for any reason, up to 48 hours before your sail date, and receive a 100% Future Cruise Credit. We strongly recommend all guests take a COVID-19 test (either antigen or PCR) within 72 hours of boarding to avoid potential denial of boarding. Keep in mind, on boarding day, all guests will be required to complete our Guest Health Questionnaire, as well as a possible secondary health screening, if needed. Documented symptoms of communicable disease during these screenings will result in denial of boarding.

    • Do I need to quarantine / isolate before the cruise?

      For your safety and the safety of your fellow guests and crew, we strongly recommend that in the week leading up to your departure date, you monitor yourself for symptoms and engage in healthy COVID-19 prevention practices, as outlined by U.S. CDC.

  • While Ashore

    Azamara follows local requirements for all port calls. We recommend physical distancing and mask use in crowded areas where distancing is not possible and at your discretion. 

    In the event a ship sails into a port where permission to go ashore is contingent on providing a negative test result, the ship will facilitate testing onboard at no cost to the guests. 

    Additional port specific information will be provided during your voyage by the onboard crew. 

    FAQs

    • How do you decide if it is safe for the ship to visit a destination?

      We will continuously monitor ports of call on our itineraries, with the intent to minimize the risk to our guests, our crew, and the communities we visit. We will make a determination based on several prerequisites, including the prevalence of COVID-19, local community vaccination rates, and access to vaccinations at those destinations.

    • Will I be required to purchase an Azamara shore excursion while visiting ports of call?

      For your peace of mind, we encourage you to book an Azamara Shore Excursion that follows the same health protocols we do onboard. We have also suspended our shuttle service. In some destinations where either local authorities or current conditions require, you will need to purchase an Azamara tour to go ashore. Both group and private experiences are available. Don’t see what you like? Our Destination Insiders can craft a personalized excursion just for you that adopts the same protocols for a healthy ashore visit.

      Views on independent exploration by international visitors vary by country and by port of call and can change on short notice. All port-specific information will be provided during your journey by the onboard crew. ​

    • What is the shore excursion policy if anyone in the traveling party is unvaccinated?

      For select sailings, all guests 12 years and older are required to be vaccinated.

<
>

Have More Questions?

For more on our health and safety standards, visit our Frequently Asked Questions.

Read More

Quick Links

 
  • Request Form for Lift & Shift, Future Cruise Certificates, and Refunds

    Need to change an upcoming voyage, request your FCC or refund? It’s your world to explore—now it’s your choice.

  • Healthy Sail Panel

    Comprised of specialists in public health, infectious diseases, hospitality and maritime operations, the panel advises us on a science-backed plan for a healthy return to service.

RECENTLY VIEWED JOURNEYS

Choose Azamara®

For Your Next Voyage

Talk to an expert

80 25 40 11

X