Azamara CruiseCare®

Azamara CruiseCare®

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Roam where you want to—worry free!

When you go on vacation, you want to have a relaxing and stress-free time—whether it’s enjoying the Mediterranean sun while sipping a glass of rosé, or exploring Down Under, under the waves. That’s why Azamara® is proud to offer CruiseCare®. Think of it as a little extra reassurance and some peace of mind, while you’re off discovering the world with us.

CruiseCare may help protect you before, during, and after your voyage with cancellation and interruption benefits, sickness and accident medical services, and baggage protection. But more than anything, CruiseCare means you can spend less time focusing on the “what ifs” and more time on the spectacular sights and unforgettable moments you’ll experience on an immersive Azamara voyage.

Consider the Purchase
of Travel Protection*

Please click here to add CruiseCare to your

reservation, or call 1-877-538-3816 for more

information or View Plan Details

Azamara Cruise Care Logo

The new enhancement to CruiseCare provides a 90% future cruise credit to U.S. guests sailing on or after December 1, 2020, who wish to cancel travel. Additionally, we have increased coverage for Trip Interruption, Accident Medical, Sickness Medical and Emergency Evacuation. Plus, a new Missed Connection benefit. Protection must be purchased any time before final payment. Cancel at any time. Cancel for any reason. Feel better knowing you have up to a full year to enjoy your Azamara voyage. 

Plus, have peace-of-mind with additional health and convenience benefits including:
  • Trip Interruption: up to 150% of total trip cost if you can't start or finish your cruise vacation because you're sick or hurt, there's a death in the family or another covered reason
  • Trip Delay: up to $500 for catch-up expenses
  • Accident Medical: up to $25,000 if you get hurt on your vacation
  • Sickness Medical: up to $25,000 if you get sick on your vacation
  • Emergency Medical Evacuation: up to $50,000 if you need emergency medical transportation
  • Baggage Protection: up to $1,500 if your bags are lost, stolen or damaged
  • Baggage Delay: up to $500 to purchase necessary personal items if your bags are delayed
  • Missed Connection: up to $300 for transportation expenses

View Terms & Conditions

CruiseCare Cancellation Penalty Waiver Program1 (This is a non-insurance feature provided by Royal Caribbean Group)

Your bags are packed, and you’re ready to go. But sometimes life has other things in mind. Cancel your trip, for whatever reason, and you’re refunded. Up to 150% cash back for the unused portion of the cruise if you cancel for a specified reason, like illness or injury. Should you cancel for any other reason, you might be eligible for Cruise Credits of 90% of the price of your cruise. Of course, hopefully you won’t need to use this, but if you do, you may be required to provide documentation to support your claim.

View Plan Details

1Notice to Minnesota, Missouri and New York residents only: Trip Cancellation benefits are underwritten by Arch Insurance Company. In addition, Cancel for Any Reason credits can be purchased separate from the Travel Insurance Benefits. Contact 1-888-722-2195 for details.

CruiseCare Travel Insurance Program2

Delays are a part of travel sometimes, but with CruiseCare, they don’t have to be anything more than a mild inconvenience. CruiseCare may cover your accommodations, meals, transportation, and help you catch up to your cruise if necessary. And for those times you arrive when you’re supposed to, but your baggage opts for the scenic route, your CruiseCare coverage will reimburse you up to $500 for the purchase of personal effects needed until your bags are returned.

There’s never a good time to feel under the weather—but it can be especially tough on vacation. CruiseCare also covers certain medical services to help you get back to feeling ship-shape in no time. And in the unlikely event of a more serious health issue, your coverage includes up to $50,000 for an emergency medical evacuation or up to $500 for a trip delay, so the only thing you need to worry about is feeling better.

View Plan Details

2Travel insurance benefits are administered by Aon Affinity and underwritten by Arch Insurance Company, with administrative offices in Jersey City, NJ (NAIC #11150) under Policy Form series LTP 2013. This is a brief overview of the coverages. Subject to terms, conditions and exclusions. This is a general overview of insurance benefits available. Coverages may vary in certain states and not all benefits are available in all jurisdictions. Please refer to your certificate of benefits or policy of insurance for detailed terms, conditions and exclusions that apply.

Aon Affinity is the brand name for the brokerage and program administration operations of Affinity Insurance Services, Inc. (TX 13695); (AR100106022); in CA & MN, AIS Affinity Insurance Agency, Inc. (CA 0795465); in OK, AIS Affinity Insurance Services, Inc.; in CA, Aon Affinity Insurance Services, Inc. (CA 0G94493), Aon Direct Insurance Administrators and Berkely Insurance Agency and in NY, AIS Affinity Insurance Agency.

CruiseCare Worldwide Emergency Assistance Program3

With CruiseCare you need not have a care in the world thanks to our global, 24/7 network of service providers. With a single phone call, we can take care of last-minute flight and hotel bookings, translation services, destination guides including weather updates, luggage location, and so much more. CruiseCare also makes your health our top priority and our network includes highly qualified health professionals. We also provide additional services like up-to-the-minute travel medical advisories, emergency medical, dental and legal assistance, replacement of prescriptions including eyeglasses/contact lenses and dental appliances, and referrals to approved local providers.

3Non-insurance emergency assistance services are provided by CareFree Travel Assistance™.

CruiseCare® Pricing

Cost of Voyage CruiseCare Price
$0 - 250 $29
$251 - $500 $39
$501 - $750 $59
$751 - $1000 $69
$1,001 - $1,250 $99
$1251 - $1,500 $109
$1,501 - $2000 $149
$2,001 - $2,500 $189
$2,501 - $3,000 $229
$3,001 - $3,500 $279
$3,501 - $4,000 $339
$4,001 - $4,500 $379
$4,501 - $5,000 $429
$5,001 - $5,500 $479
$5,501 - $6,000 $519
$6,001 - $6,500 $599
Cost of Voyage CruiseCare Price
$6,501 - $7,000 $629
$7,001 - $7,500 $659
$7,501 - $8,000 $699
$8,001 - $8,500 $829
$8,501  - $9,000 $879
$9,001 - $9,500 $929
$9,501 - $10,000 $979
$10,001 - $10,500 $999
$10,500- $11,000 $1,099
$11,000 - $11,500 $1,199
$11,501 - $12,000 $1,299
$12,001 - $12,500 $1,399
$12,501 - $13,000 $1,499
$13,000 - $13,500 $1,599
$13,501 - $14,000 $1,699
Greater than $14,001 $1,799

Voyage costs and CruiseCare prices expressed in USD. Prices may change without notice.

Activation and Cancellation

You can purchase CruiseCare at any time between making your initial deposit and final payment. 

Please note! Your CruiseCare Cancellation Penalty Waiver takes effect only after: 1) you have paid a deposit for your cruise; 2) you have paid for your CruiseCare plan cost in full, in addition to any required cruise deposits due. Travel insurance benefits take effect on your departure date.

Payment of your cruise fare alone will not activate any part of the CruiseCare program. Your CruiseCare plan cost is fully refundable if you cancel before the published penalty period for Azamara.

CruiseCare Contact Information

If you need more information, please contact the program administrator at

or View Plan Details

Purchase CruiseCare

To purchase CruiseCare, contact Azamara at

or email Azamara.

*CruiseCare is an optional travel protection add-on to your cruise booking and is available through Azamara for residents in all states except New York. New York state residents who wish to purchase the product may visit to enroll directly with Aon Affinity. If added, CruiseCare is not effective until the plan cost has been paid. Plan cost is not automatically included as part of your initial cruise deposit. Alternate travel protection products may be available through other sources, please contact your travel agent or call us at 1-855-AZAMARA.



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