What is CruiseCare?
CruiseCare® is designed to give you peace of mind by protecting your cruise vacation investment. The plan covers you before, during, and after your trip with cancellation and interruption benefits, sickness and accident medical services, and baggage protection. CruiseCare Vacation Protection Plan is made up of a penalty waiver program, a travel insurance program and worldwide emergency assistance program. See below for a brief summary of CruiseCare's benefits. For further details please contact the CruiseCare administrator at 877.538.3816 or 516.342.2720, contact Azamara Club Cruises, or download the brochure.
|CruiseCare Cancellation Penalty Waiver Program|
provided by Royal Caribbean International/Celebrity/Azamara Club Cruises
|Trip Cancellation for Covered Reasons||Cash refund up to total cruise vacation cost|
|Trip Interruption for Covered Reasons||Cash refund up to total cruise vacation cost|
|Any Reason Cruise Credits||75% future cruise credits|
|CruiseCare Travel Insurance Program|
provided by Stonebridge Casualty Insurance Company
Coverage for the prepaid, unused sea/land arrangements, additional accommodations and traveling expenses to catch up if a guest is delayed en route to or from their cruise vacation.
|Up to $500|
|Accidental Medical / Sickness Medical|
Reimbursement if a guest becomes injured or ill during their cruise vacation.
|Up to $10,000 each|
|Emergency Evacuation / Repatriation|
Coverage in the event that a serious illness or injury requires a medical transport or air ambulance.
|Up to $25,000 each|
|Baggage / Bag Delay|
Reimbursement for necessary personal items if bags are delayed for 24+ hours.
|Up to $1,500 / $500|
|CruiseCare Worldwide Emergency Assistance|
provided by On Call International
|CareFree Travel Assistance||24/7|
|Within the U.S. and Canada: 1-866-509-7716 • Outside the U.S. and Canada, call collect: 1-603-328-1716|
Travel insurance purchased for 2016 voyages and/or purchased before October 1, 2016 is underwritten by Stonebridge Casualty Insurance Company, a Transamerica company, Columbus, Ohio; NAIC #10952.
Travel insurance purchased on or after October 1, 2016 for voyages on or after January 1, 2017 is underwritten by Arch Insurance Company, with administrative offices in Jersey City, NJ. NAIC #11150 under Policy Form series LTP 2013.
Visit the CruiseCare page to download a summary of the terms, conditions and plan sponsors.